GlutaBk always respects your personal privacy. We strongly believe that protecting your information is a vital part of our responsibility. We safeguard your personal information.
This Privacy Policy outlines the measures we have taken to secure your personal information. It also explains your options regarding the collection, use, and disclosure of your personal information. By visiting our Site directly or through another site, you accept the practices described in this Policy.
Data protection is a matter of trust, and your privacy is important to us. Therefore, we will only use your name and other relevant information as described in this Privacy Policy. We will only collect information when necessary and relevant to our dealings with you.
We will retain your information only as long as required by law or as relevant for the purposes for which it was collected.
You can visit the Site and browse without providing personal details. During your visit, you remain anonymous, and at no time can we identify you.
Data That We Collect
We may collect various pieces of information if you seek to place an order for a product on the Site.
We will use the information you provide to process your orders and to provide you with the services and information offered through our website. Additionally, we will use the information to manage your account with us, verify and carry out financial transactions related to payments, audit the downloading of data from our website, improve the layout and/or content of our website pages, customize them for users, identify visitors on our website, conduct research on our users’ demographics, and send you information that we believe may be useful or that you have requested from us, including information about our products and services, provided you have not objected to being contacted for these purposes. Subject to obtaining your consent, we may contact you by email with details of other products and services.
We may pass your name and address to a third party to facilitate product delivery (e.g., to our courier or supplier). You must only submit accurate and non-misleading information to the Site and keep it up to date, informing us of any changes.
Your actual order details may be stored with us, but for security reasons, they cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view details of your completed orders, those which are open, and those pending dispatch, and manage your address details, bank details (for refund purposes), and any newsletters you may have subscribed to. You undertake to treat personal access data confidentially and not make it available to unauthorized third parties.
Other Uses of Your Personal Information
We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded to third parties. Disclosing your email address is only necessary if you would like to participate in competitions. We save the answers to our surveys separately from your email address.
We may further anonymize data about users of the Site and use it for various purposes, including determining the general location of users, usage of certain aspects of the Site, or links contained in emails to those registered to receive them. This anonymized data may be supplied to third parties such as publishers. However, the anonymized data will not identify you personally.
Communications
We may use your personal information to contact you with newsletters, marketing or promotional materials, and other information.
Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Security
The security of your personal information is important to us. However, remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.